Starting with why…
My process is about gaining an understanding of the big picture, identifying goals and pain-points, and taking a User-Centered approach in designing usable solutions. The methods and techniques I use within each phase of my process may vary depending on the design challenges.
Define project goals &
discover user pain points
EVALUATIONS, USER INTERVIEWS, BENCHMARK, CARD SORTING
Synthesize research &
brainstorm possible solutions
PERSONA, USER FLOWS, INFORMATION ARCHITECTURE, WIREFRAMING
Refine user interface &
create clickable prototype
UI DESIGN, INTERACTION DESIGN, RESPONSIVE DESIGN
TEST & ITERATE
Conduct usability tests & implement user feedback
Ultimately the solutions designed will have gone through cycles of testing and iterations just like in an experiment. The feedback from users is then adapted into the final designs. I believe that in establishing a process.